*Oblience Refund Policy*

At Oblience Name Digital Marketing Agency, we strive to provide high-quality services to our clients. However, we understand that sometimes our services may not meet your expectations. This refund policy outlines the terms and conditions under which we will provide refunds for our services.

*Eligible Services for Refund:*

Our refund policy applies to the following services:

- Google Ads management

- Graphic design

- Website design and development

- Video editing

*Refund Criteria:*

A refund will be considered in the following circumstances:

- Cancellation of project before commencement

- Failure to deliver services within agreed-upon timelines

- Non-satisfaction with delivered services (subject to our quality assurance review)

- Duplicate payment or overpayment

*Refund Process:*

To request a refund, please follow these steps:

1. Submit a written refund request to [insert email address or contact form]

2. Provide your invoice number, payment date, and reason for refund

3. Our team will review your request within 3 working days

*Refund Timeline:*

Refunds will be processed within 7 working days from approval of the refund request.

*Refund Method:*

Refunds will be credited back to the original payment method (e.g., credit card, bank account)

*Amount Refunded:*

The amount refunded will be proportional to the services not delivered or not satisfactory, as determined by our quality assurance review.

*Exceptions:*

No refunds will be given for:

- Services already delivered and accepted by the client

- Work completed within agreed-upon timelines

- Cancellations after project commencement (partial refunds may be considered)

By using our services, you acknowledge that you have read, understood, and agreed to our refund policy.

*Contact Us:*

For any questions or concerns regarding our refund policy, please contact us.

Thank you for choosing Oblience.

Best regards,

Oblience